AI Chatbot

Features of YAMAGATA Chatbot


Our Advantages
 
Dialogue Designed by Specialists

Specialists with rich technical writing knowledge and 15 years of technical writing experience participate in dialogue design.
User Experience

To achieve interface visual comfort and ease of operation, interaction is designed in line with user habits.
Functional Optimization

Fast extraction of log files, post data in-depth learning, continuously optimize functions thus make customized chatbots.
Multimedia integrated

Questions and answers are displayed in various forms such as text, pictures and videos.
User Scenarios
Usage scenarios

Intelligent
Scenic Assistant

  • A panoramic view of the scenic area;
  • Real-time scenic commentary;
  • No need to rent an interpreter.

Intelligent
Customer Service

  • 24 hours available;
  • Instead of traditional customer service;
  • No fatigue, low cost.

Intelligent
Manual

  • Paper-free;
  • Intelligent retrieval;
  • Present anytime, anywhere;
  • Multimedia integrated with pictures and videos.

Intelligent
maintenance manual

  • Paper-free;
  • Easy to remember a variety of manuals;
  • Get answers quickly and accurately;
  • Guarantee the progress and quality of the maintenance.

Enterprise
know-all

  • Contacts query;
  • Work schedual inquiry;
  • Conference procedure query.

Hotel

Scenic Spot

Shopping Mall

Exhibition




Service Description

This system provides a two-tier service mechanism combining automated response with human follow-up:

Automated Response: Routine inquiries are automatically answered by a bot, offering 24/7 instant support.
Human Follow-up: Complex issues are automatically logged and transferred to human agents. Human service hours are weekdays from 8:30 to 17:30. Inquiries submitted outside of these hours will receive a response on the next working day.